Achieving A Single View Of The Citizen

James Orr

Citizens rely on numerous critical services from the public sector. Delivering these services in a cohesive way involves uniting a diverse base of people, processes, systems and agencies.

The first step to bridging this “information divide” involves creating and maintaining a single view of each citizen, which allows all information systems and business processes to share accurate and consistent data. Such projects have a direct impact on the quality of services that citizens receive, from social security to building permits to child welfare programs.

Read More: Achieving A Single View Of The Citizen

Related: Achieving a Single View of the Citizen With Information Management [PDF]

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